Terms

Terms of Service

A short summary of the Clubbooking terms of service (version of 10 October 2026). By creating an account or accepting the terms in the app, you agree to them. Read the full terms of service; only the full text is binding.

How the terms are built

  • Part I applies to everyone who uses Clubbooking.
  • Part II also applies to clubs that use Clubbooking to run their organisation.
  • Annex 1 is the data processing agreement between Mollisware and clubs.

Your account

You can create an account yourself from the age of 16; younger members need the permission of a parent or guardian. Keep your details accurate and your sign-in details to yourself, and tell us if you suspect someone else is using your account. You can delete your account at any time.

Clubs and members

Clubbooking is a tool. Membership fees, house rules, trainings and the use of facilities are agreed between you and your club; Mollisware is not a party to that and is not responsible for a club's activities, equipment or safety. Each club decides who may join, which roles members have and which booking rules apply. If you repeatedly do not show up for bookings, your club may restrict your bookings.

Acceptable use

  • Do not use Clubbooking for anything unlawful or in violation of the rights of others.
  • Do not harass, threaten, discriminate against or impersonate others.
  • Do not post unlawful, hateful, violent or sexually explicit content, or content that infringes intellectual property.
  • Do not make bookings you do not intend to use to keep others from booking.
  • Do not use someone else's account, try to break into or disrupt the service, or copy, scrape or resell it.
  • Do not upload viruses or other harmful code.

Your content

You keep the rights to what you post, and give Mollisware and your clubs permission to store and show it as far as needed to provide the service. We do not check content before it is published, but we may remove unlawful content and will tell you why. You can report unlawful content to us using the contact details below.

Availability and liability

We make reasonable efforts to keep Clubbooking available, but cannot guarantee it is always uninterrupted or free of errors, and we may add, change or remove features. Towards members, our liability is limited to direct damage up to EUR 500 per event; towards clubs, to the amount paid in the preceding twelve months. Nothing limits our liability for intent, gross negligence or under mandatory consumer law.

For clubs

  • Subscriptions are charged in advance per billing period through Stripe, exclusive of VAT, and renew automatically until cancelled.
  • A club can cancel at any time, effective at the end of the current billing period; fees already paid are not refunded.
  • We announce price changes at least 30 days in advance. If a payment is still open 14 days after a reminder, we may restrict paid features.
  • The club is the controller for its members' data and Mollisware is its processor; Annex 1 is the data processing agreement under article 28 GDPR.
  • The club obtains and records parental permission for members under 16.
  • When a club leaves, it can request an export of its data up to 30 days after the end of the agreement; after that the data is deleted. Member accounts stay.

Changes and disputes

We announce significant changes to these terms in the app and ask you to accept the new version. The terms are governed by Dutch law. If you have a complaint, contact us first; we respond within 14 days. Disputes are settled by arbitration under the rules of the Netherlands Arbitration Institute in Eindhoven, or by the subdistrict court where it has jurisdiction; consumers can choose the competent court instead.

Contact

Mollisware, Charlotte van Bourbonhof 51, 5611 HZ Eindhoven, the Netherlands (KVK 87867508), [email protected]. Read the full terms of service and our privacy summary.